Response Time
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. If you have trouble with deposits, withdrawals or accessing games, we’ll guide you step by step. Reach out via live chat, email or phone and a dedicated agent will respond promptly through convenient communication channels to resolve your request. Support covers account verification, billing and basic site troubleshooting. Available 24/7 for urgent issues.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, avg response 1 hr, account verification & billing) |
| General enquiries | [email protected] (product questions, partnerships, press enquiries, response 24-48 hrs) |
| Affiliate enquiries | [email protected] (affiliate sign-ups, dedicated manager available, program details) |
| Phone | +1 732 418 2907 (live agents, English, callbacks available) |
| Working hours | Mon-Fri, 09:00-18:00 (administrative support and business enquiries) |
Email Support
Email is our preferred contact method for detailed requests, account issues, or any situation requiring explanations or documents. Please send messages to [email protected] with a clear subject line, your account ID and up‑to‑date contact details to avoid delays. Attaching relevant documents in PDF or image format speeds verification and helps us resolve your request more quickly.
Send us a message
Response Time
Our support team aims to respond quickly - most inquiries are answered within one business day. For straightforward issues like account questions or payment confirmations you’ll usually hear from us the same day. More complex cases, such as document verification, chargebacks or technical investigations, can take longer depending on their nature and required checks; we’ll keep you updated throughout the process.
Feedback
We’d love your feedback, suggestions or ideas to improve the site. Please share what works and what could be better, every submission is reviewed carefully by our team and used to refine features, promotions and support. Your input helps shape updates to the lobby, payment options and overall user experience. Thank you for helping us make the casino better.