Privacy & Data Protection

This Privacy Policy explains how we collect, use, store and protect personal information when you use our casino and sportsbook services. We value your privacy and aim to be clear about the types of information we hold, how it is processed, and the choices available to you as an account holder or visitor.

Types of data we collect

We collect information you provide directly and data generated by your use of our services. This includes data submitted during registration, deposits and withdrawals, as well as technical and behavioural information generated during play and while browsing the site.

Personal data

Personal data may include your name, email address, date of birth, contact details and identity documents when required for verification. We only request information necessary to open and manage your account, process transactions, and meet safety and compliance checks.

Technical data

Technical data covers device information, IP address, browser type, operating system, cookies, session identifiers and usage logs. This data helps us deliver a functional site, detect fraud, and personalise your experience.

Transactional data

Transactional data includes deposit and withdrawal records, payment method details, bet history, game activity and support interactions. We use this information to process payments, resolve disputes and maintain accurate account records.

How we use information

We use your data to operate and improve our services, manage accounts, complete transactions, provide customer support, prevent fraud and comply with legal obligations. We may also use anonymised or aggregated data for analytics and reporting.

Data protection practices

We implement administrative, technical and physical measures to protect data against unauthorised access, alteration or loss. These measures include secure access controls and encryption in transit and at rest. Access to personal information is limited to authorised personnel who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences, and analyse site usage. You can manage cookie preferences through your browser settings or any preference tools provided on the site. Disabling certain cookies may affect site functionality.

Analytics and marketing

We may use analytics tools to understand user behaviour and improve services. With your consent where required, we may use tracking for personalised offers and communications. You can opt out of marketing contacts via your account settings or by following unsubscribe options in messages.

User rights

You have rights over your personal information, including the right to access, correct, restrict processing, object to certain uses and request deletion where applicable. You may also request a portable copy of your data in a structured format.

Access, correction and deletion

To exercise your rights, contact our team at [email protected]. We will verify your identity before acting on sensitive requests and will respond in a reasonable timeframe. Some requests may be limited by legal or operational obligations, such as transaction recordkeeping.

Information sharing and third parties

We share information with service providers that support our operations, such as payment processors, fraud prevention partners and technical hosts. We require third parties to handle data securely and only for specified purposes. We do not sell personal information.

Privacy policy updates

We may update this policy to reflect changes in our practices or services. Material changes will be communicated through the site or by email when appropriate. Continued use of the service after changes indicates acceptance of the revised policy.